Shipping policy

Last Updated: April 30, 2026

At Lonsdale Hardware & Rental, we are committed to providing reliable shipping for all your hardware and rental needs. We aim to ensure your products arrive safely and within the promised timeframe.

1. Shipping Cost

  • Free Shipping: We are proud to offer 100% Free Shipping on all orders across our store.

  • No Hidden Fees: There are no minimum purchase requirements to qualify for free shipping.

2. Order Timeline

We work diligently to get your tools and hardware to you as quickly as possible:

  • Order Cut-off Time: 05:00 PM (CST) — Monday to Friday.

  • Order Handling Time: 1 – 3 Business Days (Monday – Friday).

  • Transit Time: 5 – 9 Business Days (Monday – Friday).

  • Total Estimated Delivery Time: 6 – 12 Business Days.

3. Shipping Method & Destination

  • Shipping Method: All orders are sent via our standard "Free Shipping" method.

  • Shipping Destination: Currently, we only ship to addresses within the United States. We do not offer international shipping at this time.

4. Order Tracking

Once your order has been processed and dispatched from our facility, you will receive a confirmation email containing a tracking number. You can use this number to monitor the progress of your shipment via the carrier's website.

5. Shipping Address Accuracy

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer. If you notice an error in your address, please contact us within 12 hours of placing your order.

6. Damaged or Lost Items

If your package arrives damaged or does not arrive within the estimated delivery window, please contact our support team immediately. We will work with the carrier to resolve the issue as quickly as possible.

Contact Information

For any questions regarding your shipment, our team in Lonsdale, MN, is ready to assist you:

  • Trade Name: Lonsdale Hardware & Rental

  • Support Email: support@lonsdalehardware.com

  • Support Phone: +1 507-744-2373

  • Physical Address: 101 Main St N, Lonsdale, MN 55046, United States

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)