Payment Policy

At Lonsdale Hardware & Rental, we aim to make checkout simple, convenient, and transparent. This Payment Policy explains the payment methods we accept, when payment is processed, and important information customers should know when completing an order through our online store.

1. Accepted Payment Methods

We currently accept the following major payment card networks:

The payment options available to you will be displayed during checkout.

2. When Is Payment Taken?

Payment is processed during the checkout process when you submit your order. Your order is considered successfully placed after the payment transaction has been authorized and the order confirmation has been generated.

3. Payment Authorization

All payments are subject to authorization by the applicable payment provider or card issuer. An order may not be completed if a payment is declined, unauthorized, or otherwise unable to be processed.

If your payment is unsuccessful, please verify your billing and card information or contact your card issuer for additional assistance.

4. Billing Information

When completing checkout, customers are responsible for providing accurate payment and billing information. Please make sure that:

• Your card number is entered correctly.
• The expiration date is accurate.
• The security code is correct where required.
• Your billing information matches the information associated with your payment method.
• Your payment method has sufficient authorization for the purchase.

Providing incorrect information may result in a declined or delayed transaction.

5. Currency

All applicable product prices and charges are displayed on our website during the shopping and checkout process. Please review the final order total before submitting your payment.

6. Order Total

Before completing your purchase, you will have an opportunity to review the applicable order details and total amount.

Our standard shipping method is Free Shipping, so we do not add a separate standard shipping charge to your order.

7. Payment Security

For your protection, payment information should only be entered through the checkout process provided on our website.

Lonsdale Hardware & Rental does not ask customers to send complete card numbers, security codes, or other sensitive payment credentials through ordinary email messages.

If someone contacts you requesting sensitive payment information outside the normal checkout process, please contact us directly before providing any information.

8. Declined Payments

A payment may be declined for several reasons, including incorrect card details, insufficient available funds, issuer restrictions, or other authorization issues.

If your payment is declined:

1. Check the payment information you entered.
2. Make sure your card is valid and available for online purchases.
3. Try an alternative accepted payment method if available.
4. Contact your card issuer if the problem continues.
5. Contact our support team if you need assistance with your order.

9. Duplicate Orders or Charges

If you believe you have accidentally submitted an order more than once or notice an unexpected duplicate charge, please contact us promptly.

Provide your order details so our team can review the situation.

Email: support@lonsdalehardware.com
Phone: +1 507-744-2373

10. Refunds

If a refund is approved under our applicable return or refund terms, the refund will generally be issued through the original payment method used for the purchase.

The time required for a refunded amount to appear in your account may vary depending on your card issuer or payment provider.

For complete information regarding returns and refunds, please review our Return Policy and Refund Policy.

11. Payment Information Changes

If you need to correct payment or billing information after placing an order, contact us as soon as possible. Because orders may enter processing shortly after purchase, we cannot guarantee that payment information or an order can be modified after submission.

12. Fraud Prevention

For customer protection and transaction security, orders may be subject to standard payment verification procedures. If additional information is required to verify a transaction, we may contact the customer using the contact information associated with the order.

Orders that cannot be properly authorized or verified may be delayed or cancelled.

13. Contact Us About Payment Questions

If you have questions about payment, checkout, an unsuccessful transaction, or an order you have already placed, please contact our support team.

Lonsdale Hardware & Rental
Address: 101 Main St N, Lonsdale, MN 55046, United States
Phone: +1 507-744-2373
Email: support@lonsdalehardware.com

We are committed to keeping our payment process straightforward and providing customers with clear information before they complete a purchase.